Privacy Policy

Last Updated: May 29, 2025

Zoomies Dog Park ("we," "our," or "us") operates the zoomiesparks.com and zoomiespark.com websites and provides membership-based dog park services (collectively, the "Services"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal information we receive from users of our Services. By using our Services, providing personal information, or becoming a member, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

Personal Information

We collect personal information when you:

Sign up for our mailing list or create a membership account
Purchase memberships or make payments
Visit our facilities with your dog
Participate in events or activities
Contact us for support or inquiries

This information may include your name, email address, phone number, address, payment information, emergency contact details, and information about your dog (name, breed, age, vaccination records, behavioral assessments).

Log Data

We automatically collect certain information when you use our Services, including website log data and facility usage information. This may include your IP address, browser type and version, device information, pages visited, time and date of visits, facility check-in/check-out times, and location data when you visit our facilities. We may also use security cameras for safety and security purposes.

Use of Information

We use your information to:

Process membership applications and payments
Provide access to our facilities and services
Maintain health and safety records for dogs and members
Send newsletters, marketing, and promotional materials
Improve and analyze usage of our Services
Ensure facility security and member safety
Comply with legal requirements and resolve disputes
Communicate about events, schedule changes, or important updates

Security

The security of your personal information is important to us, but please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Third-Party Services

We use third-party services to provide our Services, including PayPal for payment processing, email service providers for communications, and analytics services to improve our website. These services may collect and process your information according to their own privacy policies. We do not sell your personal information to third parties.

Data Retention

We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. Dog health records are maintained for safety and regulatory compliance purposes. You may request deletion of your personal information, subject to legal and operational requirements.

Your Rights

You have the right to access, update, correct, or delete your personal information. You may also opt out of marketing communications at any time. California residents have additional rights under the California Consumer Privacy Act (CCPA). To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze website usage, and provide personalized content. You can control cookie settings through your browser, but disabling cookies may limit some website functionality. We also use analytics services that may track your activity across different websites.

Changes to This Privacy Policy

This Privacy Policy is effective as of the "Last Updated" date stated at the top of this page and will remain in effect except concerning any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at info@zoomiesparks.com or visit our facility in Houston, Texas.